Privacy Policy
Last updated: July 31, 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email, phone, address)
- Vehicle details for inspections
- Payment information (processed via secure third-party processors)
- Communication preferences including SMS opt-in choices
Automatically Collected Information
When you use our services, we may automatically collect:
- IP addresses and browser data
- Website usage analytics
- Device information from mobile service usage
2. How We Use Your Information
We use the information we collect to:
- Deliver and enhance our inspection services
- Process payments and manage bookings
- Send appointment confirmations and reminders
- Deliver inspection reports
- Respond to support requests
- Send marketing communications (with your consent)
3. SMS Communications
If you opt in to receive SMS communications:
- Appointment-related messages are sent to your mobile number
- You can unsubscribe anytime by replying "STOP"
- We use secure, compliant messaging services
- Phone numbers are not shared with third parties for marketing
- Standard message and data rates may apply
4. Information Sharing
We do not sell, trade, or rent your personal information.
We may share information with:
- Service providers who assist in delivering our services
- Legal authorities when required by law
- Business partners with your explicit consent
Phone number consent data is never shared with third parties.
5. Data Security
We protect your information through:
- Encrypted transmission and storage
- Regular security assessments
- Restricted access to personal data
- Certified payment processing (PCI-compliant)
6. Data Retention
We retain information as needed for service delivery and legal compliance. Inspection reports are typically kept for 7 years for business records.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion (subject to legal requirements)
- Opt out of marketing communications
- Opt out of SMS communications at any time
8. Cookies and Tracking
Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings.
9. Third-Party Services
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party services.
10. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or website notification.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: